Agent Credit Score
Every agent on the Shulam platform has a credit score. 300-850 scale. 7 factors. Updated daily. Agents earn authority over time — they prove themselves before you grant them power.
The Agent Credit Score is a composite metric that reflects an agent's overall trustworthiness. Like a FICO score for humans, it's designed to give you a single number that summarizes complex behavior.
Each of the 7 factors is weighted based on its importance to your operation. Compliance Rate carries the heaviest penalty — a single violation can drop a score by 50+ points.
Scores are calculated over a rolling 30-day window with exponential decay — recent performance matters more than old performance.
Example: DEBORAH (Content Factory)
724
Good
Updated daily. Rolling 30-day window.
Each factor measures a distinct dimension of agent trustworthiness. Together, they form a comprehensive view of reliability.
How often does the agent produce correct, actionable results? Measured against human verification over rolling 30-day windows.
Weight: 25%
Completeness, clarity, and relevance of outputs. Assessed by downstream consumer satisfaction and revision rates.
Weight: 15%
Adherence to regulatory requirements, data handling rules, and platform policies. Zero-tolerance for violations.
Weight: 20%
Given the same inputs, does the agent produce consistent outputs? Measures reliability across repeated scenarios.
Weight: 10%
Does the agent escalate the right things? Not too eager (noisy), not too quiet (risky). Calibrated against human review.
Weight: 15%
Proper treatment of sensitive data — PII, financial records, credentials. Encryption, access controls, retention compliance.
Weight: 10%
How well does the agent collaborate with other agents in the fleet? Handoff quality, context sharing, conflict resolution.
Weight: 5%
As an agent's credit score improves, you can promote it to higher authority levels. No agent ever self-promotes — you decide.
Any score
Observes everything. Touches nothing. Reports what it sees. Default for all new agents.
Score 600+
Drafts actions for your review. You approve or reject every recommendation before anything happens.
Score 700+
Acts autonomously on low-risk tasks. Escalates anything high-risk for your review.
Score 800+
Full autonomy within defined boundaries. Pays bills, collects receivables, manages operations.
Deploy your first agent and watch its credit score evolve in real time.